LAST UPDATED: November 13, 2024

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DEFINITIONS

Where we use the terms “Never Walk Alone,” “we,” “us,” and “our,” we refer to Never Walk Alone, a nonprofit corporation, and its subsidiaries and affiliated organizations.

“Personal data” or “personal information,” generally refers to all non-public data that is linked or reasonably linkable to you, but ​ “personally identifiable information” and other terms may apply based upon applicable law and will carry the meaning of those applicable laws. The terms “personal data” or “personal information” do not include information that is publicly available, or de-identified, anonymized, or aggregate data created using your personal information provided that it is not reasonably linkable to you.

​ “You” means any natural person interacting with us, whether in-person at one of our camps or offices, or through the use of any of our websites – that is, all sites within the “neverwalkalone.com” domain name..

Certain other terms used in this Privacy Notice will have the meanings given to them by applicable law.

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OUR COMMITMENT TO DATA PROTECTION ​

We are committed to exercising a high standard of care in our handling of the personal data we collect, process, use, and share. We will maintain appropriate policies and processes throughout our global mission to enhance the protection of personal data and to ensure our compliance with applicable laws and regulations. We are also committed to periodically reviewing and updating these global privacy policies and processes.

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WHAT KINDS OF INFORMATION DO WE COLLECT?

We collect various types of personal information for the purposes, and pursuant to the legal bases, described in​ How and When We Might Share Your Personal Information. ​ We collect the following types of personal information:

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Contact Information, such as telephone number, physical address, SMS, email address, government-issued identification information and social media profile details.

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Demographics, such as information about who you are, where you live, and what ministry programs and activities may be of interest to you.

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Screening Information Data, such as your academic and professional qualifications, education, credit history and criminal records data (utilized for background screening and vetting purposes where permissible and in accordance with applicable laws).

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Employment Information, such as information required to process your employment application and complete your employee onboarding process, such as employment history, references, social security number, unique qualifications or vocational preferences.

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Volunteer Information, such as information required to process your volunteer application and complete your volunteer onboarding process, including references and your unique qualifications.

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Requests and Preferences, such as your preferences for how we will communicate with you, and customizations that you have made to any account with us.

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Sensitive Personal Data, such as your child’s contact information, demographics, and identity data; health information required for you or your child to attend camp or participate in a trip or event, including medical history, medications, allergies, vaccination records, and physician’s reports; biometrics (such as fingerprints) of our volunteers or employees as necessary for compliance with applicable law; personal data revealing racial or ethnic origin; and religious beliefs.

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Financial History, such as historical information on your donations to us, services or goods purchased from us, and any other financial transactions you have exchanged with us.

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Identity Data, such as name, date of birth, gender, and marital status.

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Payment Information, such as bank account and routing numbers, credit card/debit card numbers, check number, and other pertinent financial details.

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Technical Data, such as information on your IP address, passwords, cookie ID, computer IDs, your login data, geographical indicators, browser types/version, browser plug-in/add-in types/versions, operating system, other technology on your devices and information related to personal computing devices used.

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Travel Information, such as requests related to your travel with us, passport information, dietary needs or restrictions.

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Never walk Alone Information, such as information on your history and engagement with us.

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Recruitment Data, such as your employment history, work experience, military service information, information regarding your professional qualifications, education, transcripts, language(s), special job-related competencies, compensation history, certifications, references, interview notes, previous applications/roles.

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WHAT IF YOU FAIL TO PROVIDE PERSONAL DATA TO US?

Where we need to collect Personal Data by law or under the terms of a contract that we have with you and you fail to provide the Personal Data when requested, we may not be able to perform the contract that we have or are trying to enter into with you and you may be limited from participating in our events and attending our camps. In this case, we may have to decline to provide or receive the relevant services, but we will notify you if this is the case at the time that the Personal Data is collected.

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HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the personal information that you provide to better serve your requests and to connect you further with the mission and its ministry activities. Whether you are involved in a club or camp program or donating your time and/or money to our missional objectives, we will generally use your personal information to achieve our legitimate interests related to our organizational mission. We also may use your personal information to provide you with goods or services, to enter into a contract or fulfill existing contract obligations, to comply with our legal obligations, to protect the vital interests of you or another person (such as providing medical care), to protect or defend our rights as a company, or for other purposes with your consent. We do not sell, lease or rent your personal information to others. We will only process your personal information in accordance with an appropriate legal basis and only for the purposes described in this Privacy Notice.

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IMPORTANT INFORMATION ON THE PURPOSES OF OUR PROCESSING

• Change of purpose: We will only process your personal information for the purposes we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to process your personal information for an incompatible purpose, we will provide notice to you and, if required by the laws of the jurisdiction in which you reside, seek your explicit prior consent.

• Consent: We may approach you for your written consent to allow us to process certain sensitive personal data. If we do so, we will provide you with full details of the information that we wish to obtain and the reason we need it, so that you can carefully consider whether you wish to consent.

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HOW IS INFORMATION COLLECTED?

We obtain personal information about you in the following ways:

1. Personal interactions: Our ministry is defined by relationships. Our staff members and volunteers interact regularly with kids, parents, teachers, school administrators, coaches, donors, and many other individuals. These personal interactions are the primary avenue by which we get information from you.

2. Direct Requests: You may have reached out to us on your own or visited one of our websites. If you have inquired about one of our activities, engaged in one of our activities, donated, registered for an event or camp, or have otherwise chosen to give us Information, we have your personal information. Please read this Privacy Notice carefully to understand your rights and our commitments related to your personal information.

3. Cookies and Other Automated Technologies: If you have visited and/or registered on one of our websites, some of your personal information may have been gathered by cookies or other automated technologies utilized on our network. ​ Read the sections below on our use of cookies for additional information.

4. Publicly Available Sources: We obtain information from the public domain that is lawfully made available including Facebook, LinkedIn and other social media platforms.

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HOW AND WHEN WE MIGHT SHARE YOUR INFORMATION

We do not generally disclose personal information with anyone outside the organization. However, we are a global organization that may, for the purposes described above, share your personal information with:

1. Affiliates. Other parties within or associated with us.

2. Other Disclosures without your consent. Public or regulatory organizations for obligatory purposes described above.

3. Service Providers. Third party service providers we have contracted to assist in the types of uses described above, including industry partners such as online marketing platforms and technology companies (as described in our Internet-Based Online Advertising section), web-based contact management service providers, cloud service providers, companies assisting in the processing of your donations or other financial transactions, and email marketing service providers. We have entered into contracts with these third-party service providers without neglecting the protection of your personal information.

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THIRD-PARTY WEBSITES

Our websites may contain links to a third-party website such as Facebook, Instagram, TikTok, YouTube, Twitter, and LinkedIn. Once you have clicked on a link for an outside website, you will leave our site and be taken to sites that we do not control and our Privacy Notice will not apply on those sites. You must read the privacy policy of the third-party website concerning how personal information will be used. We are not responsible for the privacy practices or the content of third-party sites.

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OPTING OUT

We respect your privacy and are committed to providing you with the legally necessary controls over your personal information. The Opt-Out provisions described herein outline your rights, if any, to opt out of certain data collection and usage practices. By utilizing these provisions, you may be able to limit the extent to which your personal information is collected, processed, or shared.

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INTERNET-BASED ONLINE ADVERTISING

We, and our third-party partners such as Facebook and Google, may use cookies and similar technologies (hereinafter referred to as cookies) when you use our websites. Cookies are small files sent to your computer as you surf the web. They store information, including information about how you interact with the websites you visit.

In some jurisdictions, our collection and use of certain of your information obtained automatically through our website using cookies may be considered behavioral or targeted advertising. Our cookie banner and consent management system show you a list of the cookies we use, including their provider, purpose, description, and other relevant information.

We may use cookies for a number of reasons, such as:

• to serve you with relevant advertising and measure the effectiveness of such advertising

• to ensure that you are not shown an ad more than you should be (called “frequency capping”)

• to learn more about the way you interact with our content

• help us improve your experience when visiting our websites

• to remember your preferences, such as a language or a region, so there is no need for you to customize the website on each visit

• to identify errors on our website and resolve them

• to analyze how well our websites are performing

We use the following categories of cookies:

• Strictly necessary. These cookies (also sometimes referred to as “essential”) allow the page to load or provide some essential functionality without which the page would not work (i.e., store your data in a shopping cart).

• Performance cookies. These cookies allow sites to remember what you prefer when you come back again.

• Advertising cookies. These cookies can be used to learn about what interests you generally might have, based, for example, on the websites you visit and the products you buy. This can also help us infer things about you and send you ads for products and services that better align to the things you like or need. It also allows us to limit the number of times you see the same advertisement.

• Analytics cookies. These cookies tell us how our websites are working. We use different analytics cookies in different jurisdictions. In many cases, we use Google Analytics cookies to monitor the performance of our website. Our ability to use and share information collected by Google Analytics about your visits to our website is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. For more information about how Google collects, uses, and discloses information, refer to the following page: https://policies.google.com/technologies/partner-sites.

We may also use pixels to deliver cookies to your computer, monitor our website activity, make logging into our website easier, and for online marketing activity. We also include pixels in our promotional email messages or newsletters to determine whether you open and act on them.

Depending on the jurisdiction of your residence, you may be presented with the opportunity to opt-in or opt-out of the setting of cookies when you visit our website. In the default setting, only the essential cookies are enabled for EEA+ residents. Through the consent management system, you can determine whether you will allow the setting of additional cookies or not. You can adjust your preferences at any time through the consent management system. These cookies are on by default for US residents, who may be able to opt out where the right is provided for by law.

Depending on the third-party partner that is setting cookies through our website, you may have additional methods to edit your preferences with the partner directly. For example, to edit your Google Display Network ads’ preferences, you may visit http://www.google.com/ads/preferences/. You can also use the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.

You can also modify your cookie settings or turn off all or certain types of cookies by adjusting your browser settings in other ways, including to delete cookies. Please note that deleting cookies may also delete your opt-out, because when you opt out, an opt-out cookie is sent to your browser that indicates that you no longer want to receive interest-based ads. Your opt-out cookie may be deleted if you decide to delete all cookies on your browser. This means that you may need to opt-out again on each browser where you have deleted cookies if you still do not want to receive interest-based ads.

In addition, if you delete or turn off cookies, you may not have access to some of the features that make your experience on our site smoother, you may not be able to store your preferences, and some of our services may not function properly. We honor the Global Privacy Control (GPC) and other universal opt out signals where we are required to do so by applicable law.

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CONTACTING US

If you have any questions, comments, or concerns about this Privacy Notice, please email us at info@neverwalkalone.com. In the event that we are still unable to resolve your concerns, Never Walk Alone is committed to cooperating to achieve a proper resolution of your privacy concerns.